Privacy Policy

1. Introduction

Token Travel (TT, we, our, us) is committed to protecting your privacy.

This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our Platform or make payments through our site.

By using Token Travel, you agree to this Privacy Policy.

2. Information We Collect

We collect the following information:

• Personal details: name, surname, email, phone number, and business information.
• Payment information: processed securely via trusted third-party payment gateways.
• Platform data: browser type, IP address, and device information for analytics and security.
• Communications: when you contact us via email, forms, or live chat.

3. How We Use Your Information

We use this data to:

• Register and verify your account.
• Facilitate Token-based transactions between members.
• Process payments and renewals.
• Send updates, confirmations, and promotional offers.
• Improve the functionality and security of the platform.

4. Information Sharing

We do not sell or rent your personal data to third parties.

We may share information only with:

• Payment processors for secure transactions.
• Service providers that maintain or host the website.
• Legal authorities if required by law.

All third parties are required to comply with POPIA and GDPR data protection standards.

5. Data Security

We use SSL encryption, secure servers, and administrative safeguards to protect your information.

While we take all reasonable measures to ensure data safety, no internet transmission is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights

You have the right to:

• Request a copy of the data we hold about you.
• Update or correct your information.
• Request deletion of your data.
• Withdraw consent for marketing communications at any time.

To exercise these rights, contact us at support@tokentravel.co.za.

7. Data Retention

We retain user data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and maintain transaction records.

8. International Transfers

If you are located outside South Africa, your information may be transferred and processed within South Africa.

We take steps to ensure such transfers comply with data protection regulations.

9. Policy Updates

We may update this Privacy Policy periodically.

All changes will be posted on this page with an updated revision date.

Your continued use of Token Travel constitutes acceptance of any updates.

10. Contact

If you have any questions, please reach out to us at:

📧 support@tokentravel.co.za